ceir.gov.in Portal: Track/ Find Lost Mobile Phone| Block Lost/ Stolen Phone

ceir.gov.in Portal Registration | Mobile Lost Complaint Online Submission | Track Lost Mobile Phone at ceir.gov.in Portal | How to Find Lost Mobile Phone using ceir.gov.in Portal

Users in Delhi-NCR will now be able to track or disable their lost or stolen phones more easily. The Department of Telecommunications (DoT) has introduced the Central Equipment Identity Register (CEIR) website, which will allow for the barring and tracing of stolen or lost phones.  Read below to check the detailed information related to the ceir.gov.in Portal like Objectives, Features, Benefits, Eligibility Criteria, Required Documents, How to Know Your Mobile (KYM) Portal Information, Steps to block lost mobile phones, Steps to Request for Unblocking the Recovered Mobile Phone, Steps to Check the Request Status, and much more

What is ceir.gov.in Portal?

We know that the majority of mobile phones in our country are stolen, thus The Department of Telecommunications (DoT) has enlisted help for such persons who have misplaced or stolen their cell phones. In our country, many instances of mobile phone stealing are reported, but only a small percentage of them are solved. DoT has initiated a project named Central Equipment Identity Register (CEIR) for this purpose. This initiative aims to prohibit reported lost or stolen mobile phones across mobile networks, limiting stealing and making tracking of such phones easier. You must have a copy of the FIR lodged with the police, as well as your identity card and phone bill, to file a complaint on the documents portal www.ceir.gov.in. The phone will be blocked as a result of this. If this phone has been used, the tower sim can be used to locate it.

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Highlights of ceir.gov.in Portal

Scheme Name	ceir.gov.in Portal
Introduced By	Telecom minister Ravi Shankar Prasad
Department	Department of Telecommunications
Beneficiaries	People from all over India
Objective	To track the lost or stolen mobile Phones
Benefits	Reduction in the misuse of the mobile phones
Official Website	https://ceir.gov.in/

Objectives of ceir.gov.in Portal

The launch of the www.ceir.gov.in portal for Delhi-NCR subscribers was created with the primary goal of reducing fraud in the mobile phone market. The gateway will make it simple to track down stolen or missing phones. The IMEI number of such mobile phones will be blocked, and the service network carriers will blacklist that device as a result. Consumers’ interests will be protected, and the likelihood of SIM cards and mobile phones being misused would be reduced.

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Key Features and Benefits of ceir.gov.in Portal

Some of the main features and benefits of the ceir.gov.in Portal are as follows:

• ceir.gov.in Portal was developed by the Department of Telecommunications to address mobile security, robbery, and other issues.
• The Central Equipment Identity Register (CEIR) system supports the project.
• In Delhi and its surrounding areas, the new program has been introduced to benefit 5 crore, mobile customers.
• The CEIR is a centralized database that permits an individual phone to be stopped, even if its IMEI number has been copied.
• CEIR serves as a central hub for all network operators to share blacklisted mobile devices, ensuring that devices banned on one network will not work on another, even if the Subscriber Identity Module (SIM) card in the device is replaced.
• This system was created by the Department of Telecom’s CDOT (Center for Development of Telematics) in partnership with Delhi Police and telecom service providers.

Documents Required for the ceir.gov.in Portal

Before applying to block a lost or stolen phone, users must first file a report with the appropriate police station. Aside from that, all of the other documents needed for the process are listed below.

• Any Id Proof with a photo like Aadhar card, voter card, pan card, driving license, or any other government-approved Id
• Invoice of Mobile
• FIR Copy

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How to Know Your Mobile (KYM) Portal Information

The Central Equipment Identity Register offers a Know Your Mobile (KYM) service. This service also allows you to test mobile gadgets before you buy them. Simply utilize the IMEI number found on the packaging box, phone bill, or invoice. You may also check the IMEI number of your phone by calling * # 06 #. If the mobile number is blocked, duplicated, or already in use, don’t buy it. The following three approaches can be utilized to employ KYM:

1. Through SMS

• Type KYM <15 digit IMEI number> from your mobile 
• send it to 14422.
• The status of the phone will be on your screen.

2. Through Official Web Site

• First of all, go to the official website of the ceir.gov.in Portal i.e., https://ceir.gov.in/

• On the homepage of the website, click on the web portal link.

• A new page will open on the screen.
• Enter the Mobile Number and click on the Get OTP button.
• Once you will click on the Get OTP button, an OTP will be sent to your registered mobile number.
• Enter the received OTP in the specified Space.
• Once the OTP is successfully verified, a new page will open on the screen.
• Enter the 15-digit IMEI Number
• Click on the submit button and the status of your phone will open on the screen

3. Through KYM App

• Enter the IMEI number in the KYM app, to check the status of your mobile.

Steps To Track Lost Phones at ceir.gov.in Portal

To track the lost phones, the candidate needs to follow the below-given steps: 

• First of all, the candidate will need to file an FIR in the name of the candidate’s mobile phone.
• After lodging an FIR, the police will verify the details.
• Once the verification is successfully done, the police will provide an FIR copy to the candidate.
• After that, the candidate will need to inform DoT via a helpline number i.e., 14422
• Finally, the DoT will then blacklist the IMEI number.

Steps to Block Lost Mobile Phones

The candidate who has lost his / her mobile phone or is stolen must apply for blocking the mobile phone through the ceir.gov.in Portal. The steps to block the lost mobile phones are as follows:

• First of all, go to the official website of the ceir.gov.in Portal i.e., https://ceir.gov.in/

• On the homepage of the website, click on the CEIR Services followed by the Block Stolen / Lost Mobile option.

• Request for blocking lost/stolen mobile form will open on the screen.
• Fill in the form with all the required details under various sections like:
• Device Information:
  • Mobile Number
  • IMEI Number
  • Device Brand
  • Device Model
  • Mobile Purchase Invoice

• Lost Information:
  • Place
  • Date 
  • Select State / UT 
  • District 
  • Select Police Station 
  • Police Complaint Number 
  • Upload Police Complaint *
• Mobile Owner Personal Details:
  • Owner Name
  • Address
  • Copy of ID Proof
  • Mobile Number
  • Email ID

• After filling up all the details, mark the checkbox of Self-Declaration. 
• Click on the “Submit” button to complete the process
• Finally, an application/request ID will be generated for your application, keep it safe. After verification, the authorities will block the concerned mobile set 

Other Methods to Block the Phone’s IMEI

The candidates may use other two methods also to block the IMEI numbers or report the loss of their phones i.e., 

• Through the concerned police station
• Through TSP’s specified customer outlets

Steps to Request for Unblocking the Recovered Mobile Phone

Once the stolen or lost mobile phone is recovered, candidates can unblock the device through the CEIR portal online to reuse the phone. Follow the below-given steps to unblock the phone:

• First of all, go to the official website of the ceir.gov.in Portal i.e., https://ceir.gov.in/
• On the homepage of the website, click on the CEIR Services followed by Un-Block Found Mobile.

• Request for un-blocking recovered/found mobile form will open on the screen.
• Fill in the form with all the required details like:
• Request Id
• Mobile Number
• Select Reason for Unblocking
• Mobile Number
• Now click on the Get OTP button. 
• Once you will click on the Get OTP button, an OTP will be sent to your registered mobile number.
• Enter the received OTP in the specified Space.
• Once the OTP is successfully verified, click on the Submit button to request for unblocking the recovered mobile phone.
• The concerned authorities will verify and unblock the phone within the stipulated time.

Steps to Check the Request Status on ceir.gov.in Portal

Once the applicants successfully make a Request for Blocking or Unblocking the Mobile Phone, the applicants can check the status of their request applications for blocking/unblocking the mobile IMEI by following the below-given procedure:

• First of all, go to the official website of the ceir.gov.in Portal i.e., https://ceir.gov.in/

• On the homepage of the website, click on the CEIR Services followed by Check Request Status.

• Check lost/stolen Mobile Request Status page will open on the screen.
• Enter your Request ID 
• Finally, click on the “Submit” button and your Request Status will open on the screen.

Steps To Give Feedback on ceir.gov.in Portal

To Give Feedback on ceir.gov.in Portal, the user needs to follow the below-given steps:

• First of all, go to the official website of the ceir.gov.in Portal i.e., https://ceir.gov.in/
• On the homepage of the website, click on the useful link followed by the feedback option.

• A feedback form will open on the screen.
• Fill in the form with all the required details like:
  • Name
  • Email Id
  • Message
• Finally, click on the submit button to give your feedback.